Privacy Policy
1. Information We Collect
We may collect personal information including your name, phone number, WhatsApp number, email address, appointment details, service preferences, and health-related information voluntarily shared. We also maintain appointment logs, therapist assignment records, and safety declarations. For website usage, we collect IP addresses, device and browser details, pages viewed, and interaction logs.
2. How We Use Your Information
Your data is used for booking and managing appointments, customer support, therapist assignment, maintaining safety and hygiene standards, sending confirmations and reminders, improving service quality, and complying with government spa licensing guidelines. We never misuse or share your information for unauthorized purposes.
3. Sharing of Information
We do NOT sell, rent, or trade your personal information. We only share information when required with assigned therapists, management for coordination, government officials if legally required, and WhatsApp/SMS gateways for notifications. No data is shared with advertisers or external marketing companies.
4. Data Protection & Security
We follow strict measures to protect your data including secure storage, restricted staff access, no third-party sharing, and confidentiality training for all staff. However, no digital or physical system is 100% immune to risks.
5. Health & Safety Information
Customers may voluntarily disclose health conditions to help us provide safe service. This data is used only for your safety, accessible only to trained staff, and never shared outside the spa. You may refuse to disclose health data, but certain treatments may be restricted for safety reasons.
6. Your Rights
You have the right to request a copy of your personal data, update or correct your information, request deletion (when legally applicable), and opt out of promotional messages. Contact us at 87784 08543 or aurarejuvenationspa@gmail.com to request any of these.
7. Retention of Information
We keep appointment and contact records only as long as needed for service history, safety requirements, and legal compliance. After this period, records may be securely deleted.
8. Spa Premise Privacy
For safety and confidentiality, photography and videography inside the spa are strictly prohibited. Customer conversations, service details, and identity are kept confidential, and therapy rooms are private and secure.
Contact Us
Address: No.119, 10th Cross Street, Trustpuram, Kodambakkam, Chennai – 600024
Phone: 87784 08543
Email: aurarejuvenationspa@gmail.com
WhatsApp: 73584 81491